Seniorlivingllc collects both anonymous and personally identifiable information through our Web sites and Seniorlivingllc Devices. This information is used to effect e-commerce transactions, provide customer service and support, and to ensure that Seniorlivingllc products and services effectively deliver high-quality experiences.
Seniorlivingllc Web sites collect personally identifiable information at several points, including processes associated with e-commerce, product registration, account creation and e-mail opt-in. Visitors may voluntarily provide (and we will collect) information including: name, email address, billing and shipping information, product purchase information, and product registration information.
We also collect the personal information of third parties that is provided by visitors who submit that personal data through our Web sites, in connection with, for example, referrals or gift purchases.
Seniorlivingllc Devices regularly upload usage information to Seniorlivingllc as part of their use. The collected information includes the specific identifiers of streams played, duration played, various quality measures, error logs, software version numbers, and other usage statistics. Usage information uploaded from Seniorlivingllc Devices is personally identifiable by product serial number. In some instances, serial numbers are associated with personally identifiable information to aid in customer service and support.
The collected information from many users is aggregated for analysis and, in some instances, made generally available to content owners which have developed Seniorlivingllc Channels, as well as to users of Seniorlivingllc Devices and Seniorlivingllc Web Services in an anonymous fashion, for example, to provide features such as "Top 10" lists. Further, Seniorlivingllc may use personally identifiable information to make content recommendations to individual users.
If you do not wish Seniorlivingllc to use your information as described in this section, please follow the procedure in Part III (Access to Your Information) below.
In order to protect the privacy interests of younger Internet users, we do not actively market our Web sites or products to children under 13. We do not knowingly collect information from children under 13 for marketing purposes. We encourage children of any age to visit our Web sites or to use our products only with the consent and supervision of their parents.
Information collected by Seniorlivingllc is, first and foremost, used to understand how customers are using our products and services in order to make them better.
Anonymous, aggregated data is analyzed on a regular basis to understand product usage, feature popularity, software quality, and to influence the design of future products.
Personal information is used to fulfill orders, provide customer support, and for marketing purposes such as email announcements of new products or offers. We provide an option for you to choose not to receive marketing communications and you may always contact us at customer.advocate@EIMS_NEW to opt-out of marketing communications (however, we reserve the right to use your contact information if we consider it necessary to send you crucial information about the product or services you have purchased from us.)
Seniorlivingllc may also share information with companies integral to the use of the product. For example, as noted above, we may share information collected from the Seniorlivingllc Devices with content providers which have developed channels for the Seniorlivingllc Channel Store. The information provided is an aggregation of usage among multiple content providers, but the receiving party may be able to link the personally identifiable information they have collected on their own with the data that Seniorlivingllc shares with them and de-aggregate the information to determine precise customer usage information. In those cases, the use of that information, which is subject to the privacy policies of the receiving party, may not comport with the usage described herein.
Seniorlivingllc uses third parties (including contractors and service providers) to help with certain aspects of its operations, which may require disclosure of your personal information to them. For example, Seniorlivingllc may use a third party to communicate with you (via telephone, email, or letter) about our products or services, to send information to you, to process and collect payment via your credit card (if applicable), and to perform other work that we may need to outsource. Seniorlivingllc requires these contractors and third parties to use your personal information only as necessary to perform the services they are asked to perform.
We offer links to other Web sites. Please note: those other Web sites may observe privacy standards different from ours and the collection and use of your personal information will be governed by the privacy policies on those other sites.
Our Web sites offers developer forums and message boards. Please be advised that any information posted in these venues will be publicly available.
Finally, please be assured that Seniorlivingllc does not sell information collected from its customers.
If you wish to ask for correction or deletion of any of your personal information held by us or a change in the way we use your information, please contact us at customer.advocate@EIMS_NEW. We will use commercially reasonable efforts to fulfill your request in a timely manner. However, even if Seniorlivingllc deletes such personal information from its 'live' database, it may still be stored on other redundant databases (including those kept for archival purposes).
Your privacy is very important to us. Due to factors beyond our control, however, we cannot fully ensure that your personal information will not be disclosed to third parties other than those mentioned above. For example, we may be legally required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications.