IMPORTANT NOTICE: Due to COVID-19, the RETURN and EXCHANGE policy will not be applicable for a limited time. We will notified soon if the facility is available.


How do I Return/Exchanging an item?

You can bring your Exchange items at any of our branches. 

Exchanging Conditions:

• The return shipping will be at your own expense.
• The product must be unused, unworn, unwashed and without any flaws.
• The product must include the original tags, user manual, and accessories.
• The product must be returned in the original and undamaged manufacturer packaging/box.
• Exchange request is made within the stated time frame/limit. The item(s) is faulty, damaged or defective at the time of delivery.
• The received product(s) must have differed from the original order.
• The courier will wait in customers points in case customer wants to receive the product after a trial, maximum 10-15 minutes. (Only for Cash on Delivery).
• Please note that refunds can’t be processed for any consequential loss.

For further assistance, Call: +8801948023065